Privacy Policy for Lujoso
Effective Date: 14 / 12 / 2024
At Lujoso, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information following Qatar’s Personal Data Privacy Protection Law (PDPL) and other applicable laws. By using our website or purchasing our products, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Delivery address
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Payment information (processed securely via third-party payment processors)
b. Non-Personal Information
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IP address
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Browser type and version
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Timezone settings
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Usage data, such as pages visited, time spent on the website, and other diagnostic data.
c. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze website performance, and offer personalized services. For more details, refer to our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes:
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To process and deliver your orders
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To provide customer support
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To send updates, promotional offers, and other communications (if you have opted in)
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To improve website functionality and user experience
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To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
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Service Providers: For payment processing, delivery services, and website analytics.
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Legal Authorities: If required by law or to protect our rights and interests.
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Business Transfers: In case of a merger, sale, or acquisition.
4. Your Rights
Under Qatar’s PDPL, you have the following rights:
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Access and Correction: You may request access to your personal data and request corrections if necessary.
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Withdrawal of Consent: You can withdraw your consent for data processing where applicable.
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Deletion: You can request the deletion of your personal data, subject to legal requirements.
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Objection: You have the right to object to the processing of your personal data for marketing purposes.
To exercise your rights, please contact us at [Insert Contact Information].
5. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Despite our best efforts, no security measures are completely foolproof, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.
7. International Data Transfers
If your personal data is transferred outside Qatar, we ensure that adequate safeguards are in place to protect your information in compliance with applicable data protection laws.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please get in touch with us at:
Lujoso
Doha, Qatar
Email: info@lujosoqa.com
